Privacy Policy

Processing of Personal Information

When you register with or use the Inscape Therapy Academy, we collect the personal information provided during the registration process (such as your name, professional registration details, and contact information). This is necessary to verify your status as a registered mental healthcare professional and to facilitate your participation in our Continuing Professional Development (CPD) courses.

When you browse our platform, we automatically receive your computer’s internet protocol (IP) address. This data provides us with information regarding your browser and operating system, which assists in optimising the user experience.

Only with your explicit permission, we may from time to time send you emails regarding our academy, new CPD courses, and other relevant academic updates.

Purpose of Consent

We will only use your personal information for the following specific purposes:

To provide you with access to the Inscape Therapy Academy website, enable the use of our educational services, and allow for the downloading of course materials, where relevant.
To submit your relevant information to the Health Professions Council of South Africa to enable the allocation of CEU points.
To contact you with our newsletter, course updates, and other relevant email notifications. Marketing material will only be shared with you if you have opted in to receive it.
To produce reports, statistics, and analyses regarding the professionals accessing our platform for internal use aimed at improving our services. No data will be shared with third parties.
To notify you of significant changes or developments to our services.
To administer, support, and improve the academic quality and technical functionality of our website.

Withdrawal of Consent

If you change your mind after opting in, you may withdraw your consent for the continued collection or use of your information at any time. This can be achieved by contacting our support team or by clicking the unsubscribe link included in our digital communications.

Disclosure of Information

We may disclose your personal information if required to do so by law or if you are found to be in violation of our Terms of Service.

Data Storage and Security

Inscape Therapy Academy is hosted on the Wix.com platform (which provides the online infrastructure that allows us to deliver our CPD courses to you). Consequently, your data may be stored through Wix.com’s data storage, databases, and general applications. They store your data on secure servers behind a firewall. Wix.com may store your data in various global locations (including data centres in Europe and the United States) to ensure service stability and redundancy.

All direct payment gateways offered by Wix.com and used by our academy adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council (which is a joint effort of brands like Visa, MasterCard, American Express and Discover). PCI-DSS requirements help ensure the secure handling of credit card information by our platform and its service providers.

We utilise a valid SSL certificate to ensure your data is encrypted during transmission.

Should you cancel your account or stop using the platform, your data will be handled in accordance with our data retention policy (as outlined in our terms of use) and Wix’s internal data deletion protocols.

Credit Card Information

Inscape Therapy Academy does not store your credit card information. All financial transactions are processed securely through a third-party payment gateway.

Third-Party Services

Generally, the third-party providers we utilise will only collect and use your information to the extent necessary to perform their specific services (such as payment processing). However, payment providers possess their own privacy policies. We recommend reviewing these documents to understand how your personal information will be managed during purchase-related transactions.

Please note that some providers may be situated in jurisdictions different from your own. Consequently, your information may become subject to the laws of the jurisdiction in which the service provider or its facilities are located. For instance, if a transaction is processed by a gateway in a different territory, your data may be subject to disclosure under local legislation.

Once you leave our platform or are redirected to a third-party application, you are no longer governed by this Privacy Policy or our Terms of Service.

External Links

Clicking on links within our site may direct you to external websites. We are not responsible for the privacy practices of these external entities and encourage you to read their respective privacy statements.

Security Protocols

To protect your personal information, we adhere to industry best practices and take reasonable precautions to prevent loss, misuse, or unauthorised access. Although no method of electronic storage is entirely secure, we follow all PCI-DSS requirements and implement additional industry standards to safeguard your data.

Age of Consent

By using this site, you represent that you are at least the age of majority in your jurisdiction of residence. Given the professional nature of our CPD courses, the platform is intended for qualified adult professionals.

Amendments to this Policy

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon being posted on the website. If material changes are made, we will notify you here to ensure you remain informed about the data we collect and how it is utilised. In the event that Inscape Therapy Academy is acquired or merged with another entity, your information may be transferred to the new owners to ensure the continuity of service.